Privacy Policy

Last Updated: 14/03/2025

1. Introduction Love Folio ("we", "our", "us") is committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, and share personal data when you use our website (https://lovefolio.biz/) and our services. We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.

2. Data We Collect We may collect and process the following categories of personal data:

  • Identity Data: Name, surname, and contact details (email address, phone number, postal address).

  • Booking Data: Wedding details, event locations, and preferences related to our photography services.

  • Technical Data: IP address, browser type, operating system, referring website, and other log data.

  • Usage Data: Information about how you use our website, including cookies and analytics.

  • Communication Data: Emails, messages, or any interactions you have with us.

We do not collect special category data (e.g., race, ethnicity, religious beliefs, or biometric data) unless required for a specific service and explicitly consented to by you.

3. Legal Basis for Processing Data We process your data based on the following lawful grounds:

  • Performance of a Contract: To fulfil our obligations when providing photography services.

  • Consent: Where you have given explicit consent, such as opting in to receive marketing communications.

  • Legitimate Interests: For business operations, customer support, analytics, and website improvement.

  • Legal Obligations: To comply with applicable laws, such as tax regulations and fraud prevention.

4. How We Use Your Data We use your personal data to:

  • Provide and manage our photography services.

  • Process bookings, payments, and invoices.

  • Communicate with you regarding your inquiries, bookings, or customer support.

  • Send marketing communications (if you have opted in).

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory obligations.

5. How We Share Your Data We do not sell or rent personal data. We may share data with:

  • Service Providers: Website hosting, payment processors, IT support, and email marketing services.

  • Legal and Regulatory Bodies: When required by law or in response to legal requests.

  • Business Transfers: In case of a merger, sale, or business restructuring, where personal data may be transferred to new ownership.

All third-party processors are GDPR-compliant and process data securely under contractual obligations.

6. International Data Transfers As we use third-party services such as Squarespace, Google, and Adobe, your personal data may be transferred outside the European Economic Area (EEA). We ensure adequate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data.

7. Data Retention We retain personal data only as long as necessary:

  • Booking and financial records: Retained for 7 years (as required for tax compliance).

  • Contact information: Retained until you opt out or request deletion.

  • Website analytics: Retained for up to 26 months before anonymisation.

Once no longer needed, data is securely deleted or anonymised.

8. Your Rights Under GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Restriction: Request restriction of data processing under certain conditions.

  • Objection: Object to data processing based on legitimate interests.

  • Data Portability: Request transfer of your data to another provider.

  • Withdraw Consent: Withdraw consent at any time (this does not affect lawful processing prior to withdrawal).

To exercise your rights, email us at lovefoliophotography [at] gmail [dot] com. We will respond within one month.

9. Cookies and Tracking Our website uses cookies to improve functionality and collect analytical data. You can manage cookie preferences through your browser settings or our cookie banner.

For more details, see https://www.squarespace.com/cookie-policy/.

10. Data Security We implement technical and organisational measures to protect your data, including encryption, secure servers, and access control. However, no online transmission is 100% secure, so we encourage users to take precautions.

11. Complaints and Supervisory Authority If you have concerns about data processing, please contact us first at lovefoliophotography [at] gmail [dot] com. If unsatisfied, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali):

Website: https://www.garanteprivacy.it/ Email: protocollo@gpdp.it

12. Updates to This Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised "Last Updated" date. We recommend reviewing this page regularly.

13. Contact Us For any privacy-related questions or requests, contact us at:

Love Folio
Email: lovefoliophotography [at] gmail [dot] com

This Privacy Policy ensures full GDPR compliance and provides transparency on how we collect, process, and protect personal data.